1. What rivaltea is
rivaltea is a paid subscription service that delivers a weekly email brief containing competitive intelligence for your business. Each brief is personalized based on the industry and competitor information you provide during onboarding.
The service collects information from publicly available sources including company websites, review platforms, job boards, press coverage, community discussions, funding databases, and product launch platforms. This information is compiled, analyzed, and summarized using artificial intelligence, then delivered to your inbox every Monday.
2. Subscription and billing
rivaltea is a paid monthly subscription. Current pricing is listed on our website. Your subscription begins when you complete the signup and onboarding process. You can cancel at any time from your account settings page. Cancellation takes effect at the end of your current billing period. No refunds are issued for partial months.
If a payment fails, our payment processor will attempt to retry the charge. If payment cannot be collected after multiple attempts, your subscription will be canceled and brief delivery will stop.
3. What you provide
During onboarding, you provide:
- Your email address
- Your industry or market category
- Up to five competitors you want tracked
You can update your industry and competitor list at any time through your account settings. You are responsible for the accuracy of the information you provide. rivaltea uses this information solely to generate your personalized briefs.
4. What rivaltea delivers
Your weekly brief may include information about your own company's public activity, competitor activity, newly discovered competitors, and relevant industry news. Every item in the brief is based on publicly available information and includes a source link so you can verify it yourself.
rivaltea does not guarantee the completeness, accuracy, or timeliness of the information in your brief. Public sources may be unavailable, outdated, or incorrect. The brief is informational only and should not be treated as legal, financial, or strategic advice. You are responsible for independently verifying any information before making business decisions based on it.
5. What rivaltea does not do
- rivaltea does not access any private, gated, or authenticated information. All data comes from publicly accessible sources.
- rivaltea does not provide personalized strategic advice. The brief may include general tips and suggestions, but these should not be treated as professional consulting. You are responsible for your own business decisions.
- rivaltea does not share your subscriber data, competitor list, or brief content with other subscribers or third parties (except the service providers listed in our Privacy Policy).
6. Acceptable use
You agree not to:
- Resell or redistribute the brief content as a commercial product
- Use the service to harass, defame, or harm any individual or company
- Provide false information during onboarding to obtain intelligence about companies you have no legitimate business interest in monitoring
- Attempt to reverse-engineer, scrape, or automate access to rivaltea systems beyond normal email receipt
You are welcome to share or forward individual briefs freely. Sharing is encouraged.
7. Intellectual property
The brief content, templates, design, and brand materials are the property of rivaltea. The underlying factual information in the briefs is sourced from public sources and is not claimed as proprietary. Source links are provided for all items.
8. Service availability
rivaltea aims to deliver your brief every Monday morning. Occasional delays or missed deliveries may occur due to technical issues, source availability, or maintenance. If a brief cannot be generated for a given week, you will not be credited or refunded for that week. Persistent delivery failures will be addressed and communicated to you via email.
9. Limitation of liability
rivaltea is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, rivaltea and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service.
Total liability for any claim arising from the service is limited to the amount you paid for the service in the three months preceding the claim.
10. Changes to these terms
We may update these terms from time to time. We will notify you of any changes by posting the updated terms on this page. You are advised to review these terms periodically. Your continued use of the service after changes are posted constitutes acceptance of the updated terms.
11. Cancellation and termination
You can cancel your subscription at any time from your account settings. There is no cancellation fee. We may also terminate your account if you violate these terms, with notice where possible.
Upon cancellation, your data is deleted in accordance with our Privacy Policy.
12. Governing law
These terms are governed by the laws of the United States. Any disputes will be resolved in the courts of the United States.
13. Contact
Questions about these terms? Email hello@rivaltea.com.